Turn every customer conversation into searchable, analyzable text.
Build trust through human conversations while tracking each interaction.
Get started in minutes with our native Zendesk integration - no complex setup or training required.
10x your Customer Service
Turn every customer conversation into searchable, analyzable text with our automated transcription service.
Save hours of manual work with accurate, real-time transcriptions automatically synced to your Zendesk tickets.
Analyze call patterns, identify common issues, and track customer sentiment with fully searchable conversation history.
Make data-driven decisions using comprehensive call analytics, keyword tracking, and conversation intelligence.
“One of our best agents handled a complex 30-minute customer call brilliantly, but when she escalated the ticket to me before leaving, a crucial detail was missing. I had to replay the entire conversation just to find that one piece of information. There had to be a better way. That's why we built Aha Transcription. Over the past year it has transformed how our team collaborates and supports our customers, making every conversation instantly accessible and actionable. Try it - I'm confident it will change how your team works too.”
Personal Connection Matters
Build trust and empathy through genuine human conversations while capturing every interaction for continuous improvement.
Transform your best agents' techniques and responses into shared resources through detailed transcription analysis.
Use conversation insights to provide consistent, personalized support across your entire customer base.
Enable supervisors to monitor, coach, and improve individual agent performance while maintaining a bird's-eye view of service quality.